Use Ronja in Slack and Microsoft Teams

Who can do this

Installing and configuring bridges requires Admin. Once a channel is bridged, anyone in it with a Ronja account can ask Ronja questions.

A bridge connects Ronja to one chat surface — a Slack or Microsoft Teams channel, or a direct-message conversation. Bridges are managed on the Bridges page in the admin sidebar (under Platform & Integrations). The page has a left Providers sidebar — one row per provider, each with a status dot and a count of how many bridges it has. Selecting a connected provider opens three tabs: Channels, DMs, and Settings.

Install Ronja in Slack

1. Open Bridges and click Connect Slack. A popup runs Slack’s sign-in — “You’ll only need to do this once.”

Start here: connect Slack or Microsoft Teams to bring Ronja into your team’s chat.

2. Authorize the app. Ronja connects to your Slack workspace and sends the installer a welcome DM. Ronja does not join any channels automatically — you add her to channels deliberately (below).

After the install, the Slack provider shows as connected with no channels yet. Channels appear on the Channels tab only after you add Ronja to one. Each bridge lists its channel, trigger, 7-day activity, and status.

Add Ronja to a channel

No channel — public or private — is bridged automatically. There are two ways to bridge one:

• Invite her from Slack. Run /invite @Ronja in the channel. Inviting her into a public channel bridges it immediately; some reverse-onboarding cases show as a pending bridge on the Channels tab for an admin to Set up (or Decline setup).
• Add bridge in Ronja. On the connected provider’s pane, click Add bridge. To make a fresh private channel, choose Create a new private channel — Ronja creates the channel and invites the teammates you pick, or everyone.

A new bridge defaults to the @mention trigger with replies In a thread.

Admin-only connections (Slack)

By default, anyone in a channel can add Ronja to it. On the Slack provider’s Settings tab, an admin can turn on Admin-only connections — after that, only Ronja admins can add Ronja to a channel. Members can still use the bridges that already exist.

When the toggle is on and a non-admin tries to invite Ronja into a channel, she declines and leaves, posting: “Only a Ronja admin can connect me to a channel. Please ask a Ronja admin to invite me here.” This setting is Slack-only and only admins can change it.

Choose when and where Ronja replies

Each Slack bridge has two settings, editable on its detail page:

• Trigger — when Ronja responds in the channel: Keyword “ronja” (the keyword is fixed — it can’t be customized), @mention, or All messages.

• Reply — where the answer lands: In a thread, In the channel, or Match the message.

• Triggers only gate the first message. Once a thread is Ronja’s, she answers every follow-up in it without another mention.

• DMs never need a trigger. Ronja always replies to a linked account’s direct message. (Never messaged her? Start in a bridged channel so she can link your account first.)

• While she works, she shows “On it…”, streams progress, then answers with clickable links to any tables or workflows she used.

• Changing a setting posts a notice in the channel so nobody is surprised.

Install Ronja in Microsoft Teams (Beta)

Microsoft Teams setup has three steps, all inside the create-bridge modal:

1. Click Download ronja-teams-app.zip.
2. Upload the zip in Teams Admin Center (Teams apps → Manage apps → Upload new app). This step requires a Microsoft Teams admin.
3. Click Authorize in Microsoft Teams and approve the Microsoft admin-consent popup.

Caution

Microsoft Teams support is in Beta: Ronja can be reached in public Teams channels and direct messages only — private channels and group chats aren’t supported yet. Channel messages must @-mention Ronja, and status indicators don’t show in channels (a Microsoft platform limit).

How Ronja knows who’s asking

The first time you message Ronja from a bridged channel, she matches your Slack profile email to your Ronja account and links the two automatically — nothing to set up. If you don’t have a Ronja account, she tells you: “You don’t have a Ronja account yet — ask your admin to add you to Ronja, then try again.” Someone who invites Ronja without an account is offered a Request access button that notifies the admins.

One boundary to know: building things (workflows, automations, data apps) doesn’t happen in chat. Ask for one and Ronja posts a button that deep-links you into a fresh exploration in the app to build it there.